Privacy Policy


1. Introduction


Flow Pilates Studio ("we," "our," or "us") is committed to protecting the privacy of our clients ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.


2. Information We Collect


We may collect the following types of information:

  • Personal Identification Information: Name, address, email address, phone number, date of birth, and emergency contact details.
  • Health Information: Relevant medical history, physical conditions, and fitness goals to ensure safe participation in our classes.
  • Payment Information: Credit card details and billing information for processing payments.
  • Usage Data: Information on how you interact with our website, scheduling platform, and services.

3. How We Use Your Information


We use the collected information for the following purposes:

  • Service Delivery: To provide and manage Pilates classes and related services.
  • Communication: To send confirmations, reminders, updates, and promotional materials.
  • Personalization: To tailor our services to your fitness needs and preferences.
  • Payment Processing: To process transactions and manage billing.
  • Safety and Compliance: To ensure participant safety and comply with legal obligations.


4. Information Sharing and Disclosure


We do not sell or rent your personal information. We may share information with third parties in the following circumstances:

  • Service Providers: Trusted partners who assist in operating our studio and website, conducting our business, or servicing you, provided they agree to keep this information confidential.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.


5. Data Security


We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.


6. Your Rights


You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal constraints.


7. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.


8. Contact Us


If you have any questions about this Privacy Policy or our data practices, please contact us at:

Flow Pilates studio
217 Main St, Staten Island, NY, 10307

hello@flowpilatesusa.com

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